HP U18HRE
5 year Active Care Next Business Day Onsite Desktop Hardware Support for
Key facts
- Part number
- U18HRE
- Brand
- HP
- Category
- Other
- Price
- AUD 249≈ USD 174 RRP
- Availability
- On request — ask for a quote
The HP U18HRE is an other listed in the Prology Parts Index. RRP AUD 249≈ USD 174 (Oct 2026). Request a quote for volume pricing, or sell us your used others.
Overview
HP 5 year Active Care Next Business Day Onsite Desktop Hardware Support for HP Desktop 400 ProDesk/ProOne Desktop virtual item SN required
HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go.
Features
HP TechPulse predictive and proactive alerts and notifications
Hardware health monitoring, provides updated fast health checks on devices in your fleet
Hardware device information – including BIOS and firmware updates
Auto-ticketing – for hard disk drives & batteries needing replacement
Remote problem diagnosis and support
Next business day onsite hardware support [1]
Replacement parts and materials
Firmware updates for selected products
Benefits
Fast response times
With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
Quick resolutions
Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
High device uptime
Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
Support type
Active Care
Duration
5 years
Response time
Next business day response
Coverage window
Standard workdays - 9 hours
Place of service
Remote and Onsite
Service method
Onsite and Predictive Support
Warranty coverage
In warranty
Care Pack type
Electronic
Countries/Regions Available
Australia
Price history
- Latest
- AUD 249≈ USD 174
- Oct 2026
- Lowest recorded
- AUD 249≈ USD 174
- Highest recorded
- AUD 249≈ USD 174
- Recorded
- 2026
- 1 price point
AUD 249 rrp, recorded
Why buy from Prology
- Tested before dispatchEvery item is checked by our technicians before it ships.
- Warranty includedParts are covered by a Prology warranty – ask us for the terms.
- Fast shippingDispatched from our Australian and US locations.
- Real people, quick repliesQuotes and answers within 1 business day.
Request a quote for U18HRE
Tell us the quantity and condition you need. Prology replies with a firm price and lead time within 1 business day.